Sofital Signs Policy
Your Made to Order Wood Sign(s) will ship 2-3 weeks from the time of purchase unless a Rush Fee and payment has been made of $25.
Each sign is made to order on real wood which has natural imperfections (nicks, wood knots, etc.). Each piece of wood takes our stain and paint process differently. Each sign is hand painted and one of a kind.
DISTRESSING – Each sign is lightly distressed to give it depth and its own unique look. If you prefer your sign not to be distressed please let me know!
Hanging hardware is included, your sign will be ready to hang as soon as you receive it!
If a package is damaged during shipping, please contact me with pictures of the damage and we will make it right. A tracking number will be provided to keep you updated with its location. We are not responsible for undelivered or mis-delivered due to incorrect address, however, we’ll do our best to work with you and locate your package.
Additional Policies and FAQs
CUSTOM ORDERS: We happily accept custom orders. They are our favorites! Your order includes as many proofs as necessary to make sure your sign is perfect for you!
If you would like to customize your sign, please send request a quote and we will create a mock up design for you. Upon approval, we will make your sign. Payment is required before we create proofs, due to the time invested in creating them.
PLEASE proofread and check all aspects of your custom template (your proof is a small rendering of your sign’s design layout). Once you APPROVE it, and we make it, it’s yours. We look at proofs all day every day and trust that you are paying VERY close attention to the details of your sign.
All designs and photos owned by SOFITAL Signs: Copyright 2018. All Rights Reserved.